Standard Return Policy

If you’re unsatisfied with any product purchased from RESTO HUB and wish to return that product, ensure that:

• The original invoice or packing slip accompanies all returns

• Items are returned within 30 days of the invoice date.

• Items returned are unused and in original packaging.

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Also note that:

• Returns are for credit or exchange only and a minimum restocking fee of 25% will be applied.

• For special order items, contact our customer service team and request a return, a restocking fee may be required for your special-ordered item. Please note that custom items are not eligible for return.

• When shipping an exchanged item back to you, the customer, will incur the shipping charges.

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Within the packaging, please include a copy of the invoice/packing slip 

 

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• Please note that the cost of returning an item is your responsibility.

• Once received, all items are inspected by our returns manager. Exchanges or credit will not be offered on any product returned to us in an unsuitable condition.

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Defective / Warranty Items

• Manufacturer’s warranty applies

• If there is no manufacturer’s warranty, RESTO HUB will allow a 15-day warranty on defective equipment from date of purchase.